Making Businesses Smarter
Through Omnichannel Customer Support
Solve customer inquiries at lightning speed & fuel your team’s efficiency with the AI-enabled CS tool.
Our Network
Customers Served
Improved Team Efficiency

How It Works

Nimbus CS is an automation-based extension of your team to make the customer experience more meaningful.

Offer Extraordinary Support To Your Extraordinary Customers

  • Integrate the advanced Nimbus CS tool with your systems to create a unified view of your customers.
  • Track your customers’ queries across all digital channels automatically and respond to them from a single place for faster resolution.

Why Choose Nimbus CS?

Enable a rich support experience for your customers with Nimbus CS.

Add Ons

Boost your customers’ interaction experience through additional tools.

Integrated Ticketing Support

Integrate your eCommerce store (Shopify & WooCommerce) to fetch customers’ order details and provide service against all generated tickets.

Chat Bot Support

Build your bot conversations to provide common support and redirect to an agent when needed.

FAQ Automation

Introduce self-support with automated FAQ support and minimize overall ticket volume and costs.

Industries We Serve to Optimize their Customers’ Support Experience


We Are Recommended By The Leading Industry Experts

We’re on a mission to create scaling businesses & happy customers. Let’s hear it from some of them.

Everything You Need To Know About Customer Experience

Nimbus OS
Apr 6, 2022
How One-Click Checkout Enables Friction-free Shopping Experience for Customers
Nimbus OS
Apr 6, 2022
Top Tricks to Optimize eCommerce Conversions
Nimbus OS
Apr 7, 2022
How One-Click Checkout Increases eCommerce Sales
Let Us Lend A Hand In Reducing Your Customer Escalations Quickly.